Returns Policy

We recognize that returns may occasionally be necessary, and we are committed to making the process as smooth as possible.

How to Initiate a Return

To begin the return process, please contact our support team through our “Contact Us” page within 180 days of receiving your product. For faster resolution, include the following details:

  • Name on the order
  • Order number
  • Detailed description of the issue
  • Photos illustrating the problem
  • Preference for a replacement or refund

Important Notes:

  • We are not responsible for customer errors, including spelling or grammatical mistakes, issues with original images, or ordering mistakes. Please review your order carefully before completing your purchase.
  • We accept returns for non-sale items within 180 days of receiving your order.
  • Items must be in their original condition—unwashed, unworn, with tags attached, and accompanied by a sales receipt. Please follow these guidelines for eligibility.

Return Shipping

  • Free returns for damaged or defective products.
  • Return cost: $0.00.
  • Immediate returns available.

Return Procedure

Once you have contacted Support@motherdaughtershirts.com and received an approved return address, follow these steps:

  1. Prepare Your Return Package – Include a printout of your purchase confirmation email along with all returned items.
  2. Ship the Package – Use your local post office or a courier service to send the package to our warehouse. If your product has any issues, you are eligible to return it immediately after receiving it. Please provide us with the tracking number from the courier or post office.
  3. Returns Address:
    1433 70th Street, Brooklyn, New York, 11228, US
  4. Confirmation – Once we receive your returned items, we will send you an email confirmation. You will be notified regarding the approval or denial of your refund request.

Need Help?

If you have any questions or need further assistance, we’re here to help!

Email: Support@motherdaughtershirts.com
Phone: +84 (327) 576-417
Office Address: 5 Cluster, Dai Kim Ward, Hoang Mai District, Hanoi City, 100000, Vietnam
Support Hours: Monday – Friday, 9:00 AM – 6:30 PM (GMT-05:00, EST)