Cancel/Change Order
Last Updated: February 2025
At Motherdaughtershirts, we understand that mistakes can happen, and we want to make the ordering process as smooth as possible. If you need to cancel or modify your order, please review the following guidelines.
How to Cancel or Modify Your Order
- You may cancel or change your order within 4 hours of purchase.
- If you need to make changes or cancel, contact us as soon as possible through:
- Our Contact Us page.
- Emailing us at support@motherdaughtershirts.com.
- After the 4-hour window, we are unable to process cancellations or modifications, as orders may already be in processing or prepared for shipment.
Important Information
- Double-check your delivery address before placing your order.
- We are not responsible for incorrect or incomplete addresses provided at checkout.
- If an order is returned due to an incorrect address, you may be responsible for additional shipping charges to resend your package.
Need Assistance?
If you have any questions about your order, please reach out to our customer service team for support.
Email: Support@motherdaughtershirts.com
Phone: +84 (327) 576-417
Office Address: 5 Cluster, Dai Kim Ward, Hoang Mai District, Hanoi City, 100000, Vietnam
Support Hours: Monday – Friday, 9:00 AM – 6:30 PM (EST)